Privacy Policy

NESS – Nevo Sports and Spine Text Messaging Privacy Policy

Effective Date: 01/01/2025

This Privacy Policy describes how NESS – Nevo Sports and Spine (“NESS,” “we,” “us,” or “our”) collects, uses, and shares information related to our conversational text messaging program. By providing your verbal consent or opting into SMS via a web form or other medium to receive text messages from us, you agree to the practices described in this policy.

Personal Information Collected

• Mobile Phone Number: We collect your mobile phone number when you provide verbal consent or opt-in via a web form or other medium.
• Interaction Data: We may collect information about your interactions with our text messages, such as response times and message content.

How Personal Information is Used

We use your mobile phone number to:

• Send you conversational text messages related to NESS – Nevo Sports and Spine, including appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications.
• Respond to your inquiries and requests for assistance.
• Provide you with information about our services.
• Improve our text messaging program.

Sharing Personal Information

• SMS consent is not shared with third parties for marketing purposes.
• We may share your information with:
  • Service providers who assist us in operating our text messaging program.